COVID Vaccination FAQ – UPDATED 21.04.2021
We are receiving a high volume of calls with regards to 2nd vaccine appointments that patient's had at Barbara Castle Way and Darwen Health Centre. There is currently a delay in patients being contacted, this is out of our control as a practice, you will be contacted soon for this appointment, this could be a few days before your appointment.
We are receiving a lot of phone calls about the covid vaccination schedule. Please be assured that you will be called when it is your turn for your first covid vaccine.
If you are waiting for the 2nd covid vaccine, please do not contact the surgery. We will contact you when you are due for your next covid vaccine and will arrange this appointment for you.
To make sure everyone gets the vaccine in a safe and controlled way, a national prioritisation list has been established so the vaccine can be offered to those who need it first.
We are mandated to follow this list and, out of fairness to all of our patients, we cannot send people for vaccination out of turn nor consider individual queries that do not meet the agreed criteria.
Please visit Gov.uk: Priority Groups for Coronavirus.
The priority groups are as follows:
1. Residents in a care home for older adults and their carers.
2. All those 80 years of age and over and frontline health and social care workers.
3. All those 75 years of age and over.
4. All those 70 years of age and over and clinically extremely vulnerable (“Shielding”) individuals
5. All those 65 years of age and over.
6. All individuals aged 16 years to 64 years with underlying health conditions. which put them at higher risk of serious disease and mortality; Carers
7. All those 60 years of age and over.
8. All those 55 years of age and over.
9. All those 50 years of age and over.
We have almost finished vaccinating our housebound patients. If you are housebound and are in the groups 1-9 and need the vaccination and have not already had this please contact the surgery and we will try and get out to you as soon as we can.
If you are in Groups 1 – 4
We have completed vaccinating our patients who are in groups 1-4.. If you have just been added to the clinically extremely vulnerable list and you have not been contacted, then we will endeavor to book you in as a priority as soon as possible.
If you are in Group 5
You will be contacted by one of the large vaccination centers, or you can book directly on the link below to one of your closest sites –
If you are in Group 6
This is the largest group and we have been asked to call people who are the highest risk first, after we have ensured that Groups 1 – 4 have been completed as best as possible.
Please do not call the practice about your vaccination, you will be contacted in turn, via text message for you to contact the surgery at your earliest convenience or by phone call.
Please note that when we send the text messages out there will be appointments available at that time of when we send the messages. Due to all surgeries within Blackburn and Darwen having access to these appointments please be mindful that these appointments could possibly go by the time you get through to the surgery to book in.
If that is the case, please leave your details with reception and as soon as we are notified of more appointments being made available, we will contact you.
If You Have Asthma
Please see the Asthma UK guidance, which defines which people with asthma fit in Groups 4 and 6.
If you are a Carer
Please provide us with evidence of receipt of Carer’s Allowance so that we can update your record accordingly.
Patients will be called for vaccination at the appropriate time, allowing for national supply, and we kindly ask you to wait to be contacted.
Where will the vaccinations be given?
The vaccination programme is currently being held at Barbara Castle Way or Darwen Health Centre.
We are doing Covid Vaccines for the Oxford/Astra Zeneca Vaccine at the surgery. This is only when we are given a supply of this vaccine at the surgery, we are only notified of this at short notice, so we will contact patients and book them into these clinics at the surgery when we have dates of vaccine drop offs.
There is also a national recall programme running so you may be offered a choice of a central site for the vaccine. It is your decision as to which you want to attend, but please note that we have no control over the booking process for this, so you may be called for your first dose by both sites.
When will I be called?
Patients will be contacted according to the Joint Committee on Vaccination and Immunisation (JCVI) Criteria as below.
Currently, Groups 1-6 are eligible to be called for.
We do not know when or if the programme will extend to healthy people under the age of 50.
I’ve received a text about the vaccine but I’m not sure it’s real
We are aware that some people are receiving suspicious calls and text messages offering the COVID-19 vaccination.
Coronavirus vaccines are only available on the NHS. You can be contacted by the NHS, your employer, or a GP surgery local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.
•The NHS will never ask you for your bank account or card details
•The NHS will never ask you for your PIN or banking password
•The NHS will never arrive unannounced at your home to administer the vaccine
•The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving license, bills or pay slips.
If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud.UK on 0300 123 2040. Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.
If you receive a text message from your practice it should start with:
This is a message for [name], date of birth [DOB], from [organisation name].
We are very busy at the moment vaccinating people against both COVID and flu and also supporting our patients with routine and urgent health requests so we are unable to answer questions about the Covid vaccination.
We have created a list of frequently asked questions which may be useful to you. There is also more information on the NHS website.
What vaccines for COVID-19 are currently available?
Both the Pfizer/BioNTech and Oxford/AstraZeneca COVID-19 vaccines are now available. Both vaccines have been shown to be safe and offer high levels of protection, and have been given regulatory approval by the MHRA.
Will I be able to choose which vaccination I want?
Patients will not be offered a choice of vaccination on the day, and we would strongly encourage you to attend when called.
Is the NHS confident the vaccines are safe?
Yes. The NHS will not offer any Covid-19 vaccinations to the public until independent experts have signed off that it is safe to do so.
Will vaccines still be provided/can I still attend my appointment during the national lockdown?
Yes. Getting the COVID-19 vaccine, or any other vaccine, is an important medical appointment and so is within the rules wherever you live. Vaccinations will continue as normal in all areas through the national lockdown and beyond. If you have booked or are offered an appointment, please attend it.
Why are you postponing second doses?
The UK Chief Medical Officers have agreed to a longer timeframe between first and second doses so that more people can get their first dose quickly, and because the evidence shows that one dose still offers a high level of protection after two weeks.
This decision will allow us to get the maximum benefit for the most people in the shortest possible time and will help save lives.
Getting both doses remains important so we would urge people to return for it at the right time.
Many thanks for your ongoing patience.